Shipping Policies

• Shipping is via USPS. Bound and printed matter will ship via USPS Media mail.
• Orders are shipped within 2 - 3 business days. If there is a delay such as for weather etc. you will be contacted by the email address associated with the order.
• The shipping cost you are quoted on check out is to your destination with the item packaged for shipping.
• Shipping costs on large items are estimated to the best of our ability as the "rules" have changed (by the carriers) to charge according to size not weight on larger items. If the cost of your shipping is significantly less than was quoted you will receive a refund via your chosen method of payment. 
• Once your order leaves my hands the handling by others is out of my control and I am not responsible for any damage. Any damage must be reported to us within 48 hours of receipt. We cannot process or file a claim beyond 48 hours.
• In the event of breakage during shipment you must retain all of the original packaging for proof to the USPS and supply me with photos of both the package and the broken item including any identifying marks. Do NOT contact USPS directly. Any refunds made to the customer may take up to 30 days.
• LOST/STOLEN PACKAGES - Any package that is confirmed as delivered by the Post Office will then become a matter between Post Office and customer directly.
• International customers are responsible for any and all customs charges, VAT or taxes.

***Offers of Free or reduced cost Shipping - If at any time an offer of low cost or free shipping is offered it is understood that the offer applies only to shipping within the continental United States and is for standard shipping only.